Accessibility Plan
The National Battlefields Commission (NBC) has developed its initial accessibility plan to meet its obligations under the Canadian Accessibility Act. The proposed plan sets out the measures the NBC wishes to put in place to eliminate barriers to accessibility for the next three years, from 2023 to 2026. The plan will be updated every three years, and in the interim, annual reports will be produced.
Concerned about the quality of its services, the NBC has implemented several measures to facilitate access to its services for people with disabilities1. With a view to continuous improvement, the feedback process enables the NBC to gather comments on how it is implementing its accessibility plan and on the obstacles encountered by people with disabilities.
Read the NBC's Accessibility Plan.
Read the NBC's Progress Report (December 2023).
How to provide feedback on accessibility at the NBC
Complete the online form.
Other means of submitting feedback
- By mail: 835 Wilfrid-Laurier avenue, Québec (Québec) GIR 2L3
- By phone: 418-649-6172
- By email: information@ccbn-nbc.gc.ca
- Via social media: Facebook or Instagram
A telephone relay service (TTY) for the deaf and hearing-impaired is currently being installed and will be in service in autumn 2023.
Plains of Abraham Museum
- The subtitled version of the projection Battles, 1759-1760 is available on request.
- Service dogs and emotional support dogs are accepted upon presentation of an accreditation or medical certificate.
- Group activities can be adapted to special needs.
- Accompaniment service available free of charge to persons with disabilities. Reservations required: 418-648-5371 or 1-855-648-5371.
1 Any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person's full and equal participation in society.